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FAQ

You Ask, We Answer

What is Refills, and how does it work?

Refills is a personalized health platform that connects you with licensed providers to support your wellness goals. After an initial consultation, you’ll receive a customized plan, which may include medications, lifestyle recommendations, and ongoing support.

Who are the providers at Refills?

Our network comprises licensed healthcare professionals experienced in weight management and overall wellness. They are dedicated to guiding you through your journey with personalized care.

What if the prescribed medication isn’t effective for me?

If you find that the initial medication isn’t yielding the desired results, our providers will reassess and adjust your treatment plan to better suit your needs.

How soon will I have my first consultation?

Typically, you’ll have your initial consultation within a few days of signing up. This allows our providers to understand your goals and tailor a plan accordingly.

Is Refills available in my state?

Refills operates across all 50 states and the District of Columbia, ensuring nationwide access to our services.

How do I get started with Refills?

Begin by signing up on our website. You’ll complete a health questionnaire, after which you’ll be matched with a provider to initiate your personalized wellness plan.